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Should I Buy Truck Parts Online?

May 11, 2021

Should I Buy Truck Parts Online?

When it comes to sourcing the parts needed for a truck repair, most people prioritise suppliers who are fast and capable of providing the correct part for the make and model of vehicle.

There are now dozens of online parts suppliers, but not all of them provide the high-grade service and premium parts that you and your vehicle deserve. 

Find out what we believe the disadvantages and advantages of ordering the truck parts in the Illawarra that you need through a workshop or online for delivery.

Truck parts on a workbench in the workshop in Wollongong

Look for a reputable supplier

If you don't have a reputable supplier conveniently close to where you live, a high-grade online supplier is the next best thing. Look for Australian suppliers (which you know will be governed by Australian law).

If they have a well-reviewed real-shop presence, it's likely their online services will be pretty good, too.

Check that the supplier has genuine contact details and a secure payment page.

It's also wise to check their returns and refunds policies to ensure you don't get caught out if the wrong part is sent.

Check they carry the parts you need

A good online supplier will usually have the facility for you to call or enquire online regarding a part.

They should request information on the make, model and age of your vehicle so that they are able to provide the correct part.

If the parts are generic, rather than made by the vehicle's manufacturer, it should be clear that this is the case. 

Many people find it helpful to call a truck parts company directly, as this can give a good idea of the type of service you can expect from the business.

Delivery charges and times

Note not just prices, but also delivery charges and timelines.

Although the initial price of a part may seem low, some online retailers slap a hefty delivery charge on top!

In addition, some may send the part the cheapest way, which could mean it takes several days to get to you. If you need the part in a hurry, ask about next-day delivery options.

An alternative approach may be to collect the part in person if the supplier is within reasonable driving distance.

If you are working to a tight budget, let the supplier know. There are often more economical parts on offer that could give you similar results for less.

Delivery charges and times

Reviews and testimonials are two of the most valuable sources of information regarding any online seller.

If a seller has a number of positive reviews, they're probably going to be a better choice. Reviews may be on their site, or on social media. 

Friends and family are also good sources of feedback - if they've used a supplier and had a good experience, it could well be the case that you'll experience the same.

Provided you pick your supplier carefully, buying truck parts online is often a good choice. That said, it's always worth asking your local truck mechanic or garage if they have the parts you need available if you need a quick turn around. 

They will often be able to source them cheaply and can fit them correctly, minimising the time your vehicle is off the road.

If you need trucks parts in the Illawarra region for your truck now, we have stock available at out workshop in Unanderra. Give us a call or send through an enquiry to us today and we will assist you with what you need as quickly as possible. 

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